Marina Customer Service
A cornerstone of the Oasis experience is a fun, social and consistent customer experience. We believe that if boaters are having a great time at your marina, you will too. The Oasis team has more than 30 years of experience in customer service and hospitality best practices. We will help you implement policies to ensure that your customers are receiving the best service possible from your employees and vendors. Further, we have the tools needed to manage the customer experience at your marina from the moment a slip is reserved, until checkout.
But, we don’t stop at policies. Oasis recently conducted market research to determine what boaters want most in a marina – and we will use that data to ensure that your marina meets and exceeds expectations.
Whether it’s an online boat slip rental system, provisions delivery, social events or online reputation management, Oasis can help you with all your customer service needs.